Privacy Policy

At Mama’s Custom Creations, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect the information you provide when using our e-commerce website. By accessing and using our website, you consent to the practices described in this policy.

Information We Collect:

1.1 Personal Information: We may collect personal information that you voluntarily provide to us, including but not limited to your name, email address, phone number, billing and shipping address, and payment information. This information is necessary to process your orders and provide you with a seamless shopping experience.

1.2 Cookies and Tracking Technologies: We may use cookies and similar tracking technologies to enhance your experience on our website. These technologies help us collect information such as your IP address, browser type, operating system, and pages visited. You have the option to turn off cookies through your browser settings, but please note that this may affect your ability to use certain features of our website.

Use of Information:

2.1 Order Processing: We use the personal information you provide to process your orders, including order confirmation, shipping, and customer support. This may involve sharing your information with third-party service providers, such as shipping companies, to fulfill your orders.

2.2 Communication: We may use your contact information to communicate with you about your orders, respond to your inquiries, provide updates on our products and services, and send promotional offers and newsletters. You can opt out of receiving promotional communications at any time.

2.3 Website Improvement: We analyze the information we collect to understand and improve our website’s functionality, user experience, and customer satisfaction. This may include using aggregated and anonymized data for statistical analysis and research purposes.

Information Sharing:

3.1 Third-Party Service Providers: We may share your personal information with trusted third-party service providers who assist us in operating our website, conducting business activities, and delivering services to you. These providers are required to protect your information and only use it for the purposes outlined in this Privacy Policy.

3.2 Legal Compliance: We may disclose your information if required by law, legal process, or government request. We may also share information to protect our rights, investigate fraudulent or illegal activities, or as part of a corporate transaction, such as a merger or sale of assets.

Data Security:

We implement appropriate security measures to protect your personal information from unauthorized access, loss, misuse, or alteration. However, please note that no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Children’s Privacy:

Our website is not intended for use by individuals under the age of 18. We do not knowingly collect personal information from children. If you believe that we may have collected information from a child, please get in touch with us, and we will promptly delete the information.

Third-Party Links:

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of those websites. We encourage you to review the privacy policies of any third-party websites you visit.

Changes to the Privacy Policy:

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be effective immediately upon posting the revised policy on our website. We encourage you to review this policy periodically to stay informed about how we collect, use, and protect your information.

Contact Us:

If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, don’t hesitate to get in touch with us at  (419) 581-9229 | [email protected].

By using Mama’s Custom Creations’ website, you acknowledge that you have read and understood this.